C'est un soucis financier, qui a fait en sorte que MS rejettent les 3 propositions pour solutionner le problème : Baisser la vitesse de lecture des jeux, augmenter la puissance de l'aimant bloquant le cd sur le chassit, puis une autre non dévoilée. Enfin sachez donc que c'est pour faire des économies que Microsoft à toujours voulu ignorer le soucis.
The motion says that Microsoft knew that when the Xbox 360 was reoriented with a disc playing inside, the disc could be damaged.
It quotes Hiroo Umeno, a Microsoft program manager, who said in a declaration, "This is ... information that we as a team, optical disc drive team, knew about. When we first discovered the problem in September or October (2005), when we got a first report of disc movement, we knew this is what's causing the problem."
After the Xbox 360 launch, according to the motion, Microsoft sent a team of engineers to stores across the country "to investigate complaints that the Xbox 360 was routinely scratching discs during demonstrations."
Microsoft determined that if the Console was tilted, discs inside became "unchucked" and collided with the drive's optical pickup unit, leading to deep circular gouges on the discs.
Because of the complaints, Microsoft considered three possibilities to fix the problem, but rejected all of them.
One solution would have increased the magnetic field of the disc holder, but it was dismissed because it could have interfered with the disc opening and closing mechanism. Another solution -- slowing the speed at which the disc was rotated -- was rejected because it could have increased the time required for a game to load. A third solution, installing small bumpers, was too expensive. It would have cost between $35 million and $75 million.